Outside School Hours Care FAQs

You can enrol for OSCH through the My Family Lounge portal on our website. Click on the register button and create an account. You will be able to go on our waitlist and book in for casual days using My Family Lounge.

If you have any issues enrolling, please contact your local OSHC centre.

We do our very best to make sure every child has a space at our services when they need it. The majority of our services do have vacancies however if there is a waitlist, families who have been on the waitlist the longest will be offered the first available positions.

Waitlist times depend on service availability and the number of other families who are on the list. Please talk to your local service to find out more about their waitlist.

Fees vary slightly from service to service. Please contact your local YMCA OSHC to find out their rates for outside school hours care and vacation care. We also offer the Child Care Subsidy for OSHC.

Yes, YMCA Child Care is an Approved Provider for the Child Care Subsidy.

YMCA OSHC does not charge fees for Public Holidays.

Department of Education guidelines Fees are payable for all permanent booked days including sick days as per Australian Government.

If bookings are cancelled within the Cancellation Policy terms, no fees will be charged. Please refer to your Services Fee Schedule to find out the relevant cancellation policy details.

If bookings are cancelled within the Cancellation Policy terms, no fees will be charged. Please refer to your Services Fee Schedule to find out the relevant cancellation policy details.