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Contact Us

Service Enquiries

For services enquiries, it is encouraged to contact the centre directly to ensure the quickest response time. To contact our child care centre or outside school hours care teams, please go to the following links:

General Enquiries

We welcome enquiries to the Y Children Services head office in Brisbane, Queensland. Please fill in the form and we will get back to you as soon as possible.

Feedback & Complaints

We strive to maintain a high standard of customer service at all times and welcome feedback about your experience with the Y. We also recognise that complaints may sometimes arise and will ensure that any such feedback is addressed in a consistent, fair and open manner. We aim to acknowledge feedback within 3 business days, however if you require an immediate response or assistance, please contact the relevant centre or service directly.